PK Joinery Privacy Policy
Effective Date: 30 October 2026
Papakura Joinery Limited, trading as PK Joinery (“we”, “our”, “us”), is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Company name
- Project details
- Property or site address
- Any information you include in enquiry forms, emails or phone conversations
If you download one of our guides or resources, we may ask you to provide your name and email address before accessing the download.
We may also collect information automatically when you use our website, including:
- IP address
- Browser type and device information
- Pages visited
- Time spent on our website
- Referral source
- General website usage information
This information is collected through cookies, analytics tools and similar technologies.
How We Use Your Information
We collect and use personal information to:
- Respond to enquiries
- Prepare quotations
- Manage customer relationships
- Process orders and projects
- Communicate throughout your project
- Provide customer support
- Improve our products and services
- Send requested resources
- Send marketing communications where appropriate
- Measure the effectiveness of our marketing and website
- Meet our legal and business obligations
Marketing Communications
If you download a resource, make an enquiry or become a customer, we may contact you with information about our products, services, resources and industry updates that we believe may be relevant to you.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
If you unsubscribe from marketing communications, we will continue to send service-related communications where necessary to fulfil your enquiry or project.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
These technologies may be used to:
- Remember your preferences
- Analyse website traffic
- Measure the effectiveness of advertising campaigns
- Improve website functionality
- Deliver more relevant marketing content
We may also use advertising technologies such as tracking pixels provided by third-party platforms to help us understand how visitors interact with our website and marketing campaigns.
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
How We Store Your Information
Your information is stored securely using business systems and cloud-based software that support our operations.
These systems may include customer relationship management (CRM) software, email marketing platforms, cloud storage services and other business applications.
Some of these service providers may store information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business. This may include providers of:
- CRM and customer management software
- Email marketing platforms
- Website hosting and analytics
- Cloud storage
- IT support
- Payment or accounting systems
- Delivery and freight services where required to fulfil your order
These providers are only given access to the information necessary to perform their services.
We may also disclose personal information where required or permitted by law.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request that any incorrect information be corrected.
To make a request, please contact us using the details below.
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
While we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.
The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or would like to access or correct your personal information, please contact:
PK Joinery
Papakura Joinery Limited trading as PK Joinery
Phone: 09 298 7145